FAQ-Frequently Asked Questions
Are your products in stock?
At the moment, all our products are available as pre-order only.
This means each item is made after your order is placed, allowing us to avoid overproduction and focus on quality.
What does pre-order mean?
Pre-order means that your product is manufactured specifically for you after you place your order.
This allows us to:
-
produce in limited quantities
-
reduce waste
-
ensure better quality control
Thank you for supporting made-to-order production 
How long does shipping take?
Because we operate on a pre-order basis, delivery times are slightly longer than mass-produced items.
Estimated delivery times:
-
EU: 14–21 days
-
UK: 14–21 days
-
USA & International: 21–28 days
These estimates include:
-
production time
-
shipping to us
-
shipping to you
We always aim to ship as fast as possible.
Do you ship internationally?
Yes — we ship to Europe, the UK, the USA, Canada, and selected international countries.
Shipping costs and delivery times vary by location and are shown at checkout.
Is shipping free?
-
Europe: Free shipping
-
Other regions: Shipping fees may apply and will be shown at checkout
We aim to keep shipping fair and transparent.
How can I contact you?
If you have any questions, feel free to reach out to us at:
[your support email here]
We usually respond within 24–48 hours.
What payment methods do you accept?
We accept Visa, Mastercard, Apple Pay, Google Pay and Shop Pay.
Is checkout secure?
Yes. All payments are processed through secure and encrypted systems.
Are your products true to size?
Yes, our products are true to size.
If you prefer an oversized fit, we recommend sizing up.
Final note
We are an independent brand focused on quality, intention, and limited production.
Thank you for your patience and support — it truly means everything.